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<h1>管理基础</h1>
<div class="exam-content-card"><div class="exam-item-list-box"><!----><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">1.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span><p>关于质量的描述，正确的是（ ）</p></span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-17"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-6" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span> 功能、性能、价格可作为衡量质量的标准 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-6" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span> 质量与等级相关，等级的高低决定了质量的好坏 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-6" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span> 预防错误的成本通常高于检查并纠正错误的成本 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-6" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span> 项目合同通常是进行项目质量管理的主要依据 </span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">2.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span>（36）表述质量管理体系基础知识并规定质量管理体系术语。</span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-18"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-7" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span>GB/T 19002&nbsp;</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-7" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span>GB/T 19004</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-7" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span>GB/T 19000</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-7" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span>GB/T 19011</span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">3.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span><p>（ ）是产品质量的保证，它反映了与产品质量直接有关的工作对产品质量的保证程度。&nbsp;</p></span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-19"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-8" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span> 工作质量 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-8" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span> 管理质量&nbsp; </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-8" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span> 控制质量 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-8" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span> 规划质量 </span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">4.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span><p>项目管理团队应了解的与统计相关的术语不包括：（ ）</p></span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-20"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-9" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span> 预防 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-9" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span> 检查 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-9" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span> 控制界限 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-9" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span> 变量 </span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">5.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span><p>（ ）是由组织的最高管理者正式发布的该组织总的质量宗旨和方向</p></span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-21"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-10" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span> 质量目标 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-10" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span> 质量方针 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-10" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span> 质量规划 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-10" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span> 质量控制 </span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">6.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span>（4）规定质量管理体系要求，用于组织证实其具有提供满足顾客要求和适用的法规要求的产品的能力，目的在于增进顾客满意。&nbsp;</span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-22"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-11" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span>GB/T 19001</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-11" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span>GB/T 19002</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-11" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span>GB/T 19004</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-11" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span>GB/T 19011</span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">7.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span><p>全面质量管理的核心特征包括：（ ）</p><p>①全员参加的质量管理</p><p>②全过程的质量管理</p><p>③全面方法的质量管理</p><p>④全面结果的质量管理</p></span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-23"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-12" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span> ①②③ </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-12" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span> ②③④ </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-12" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span> ①②④ </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-12" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span> 以上全是 </span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">8.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span><p>某车企在能满足国标、美标、欧标等法规要求的实验室进行汽车碰撞测试，此项目产生的成本属于：（ ）</p></span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-24"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-13" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span> 内部失败成本 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-13" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span> 外部失败成本 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-13" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span> 评估成本&nbsp; </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-13" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span> 预防成本 </span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">9.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span>有A、B、C、D四个公司，其质量管理分别为A、B、C、D四个选项所述，其中（36）公司质量管理最具有效性。</span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-25"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-14" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span>控制质量过程包括先检测和纠正缺陷，再将可交付成果发送给客户</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-14" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span>在整个组织内创建一种关注并致力于实现过程和产品质量的文化</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-14" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span>通过质量保证检查并纠正过程本身</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-14" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span>将质量融入项目和产品的规划和设计中</span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">10.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span>下面有关质量和等级的描述，不正确的是:（ ）。</span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-26"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-15" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span>质量作为实现的性能或成果，是“一系列内在特性满足要求的程度</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-15" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span>等级是对用途相同但技术特性不同的可交付成果的级别分类</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-15" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span>一个低等级、高质量的软件产品和一个高等级、低质量软件产品均不会被使用者接受</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-15" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span>质量通常是指产品的质量，广义上的质量还包括工作质量</span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">11.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span>在质量方面指挥和控制的活动，一般包括（ ）。</span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-27"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-16" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span>质量方针和质量目标以及质量规划、质量保证、质量控制和质量改进</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-16" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span> 质量方针和质量目标以及质量规划、质量保证、质量控制 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-16" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span>质量目标以及质量规划、质量保证、质量控制和质量改进</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-16" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span>质量目标以及质量规划、质量保证和质量控制</span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none" style="padding-bottom: 0px;"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">12.</span><span class="card-title">问答题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><!----><!----><!----><!----><!----><div class="exam-item-content exam-item-material-rich-text"><div class="exam-item-material-text flex justify-items-center"><span><p>试题一：</p><p>阅读下列说明，回答问题1至问题4，将解答填入答题纸的对应栏内。</p><p>【说明】</p><p>某公司承接了某银行业务系统的软件开发项目，质量要求非常高，为确保项目顺利完成，项目经理小赵和项目组成员制订了范围管理计划，并参照公司其他项目制订了项目的质量管理计划，为了确保质量达标，他预留了大量时间，以便开展充分的测试工作。</p><p>小赵安排项目组的小李和小张与银行方接口人对接，发现该项目与大部分银行的项目需求类似，项目组参照之前完成的类似项目编写了《需求规格说明书》，随后项目经理小赵召集部分骨干人员对项目进行WBS分解。分解完成后，项目组进入了紧张的开发工作，历经三个月，开发工作完成。第一轮测试，发现了70个缺陷。项目组对发现的缺陷进行了修改，又重新提交了测试。第二轮又发现了100多个缺陷，就这样反复修改和测试，直到第六轮，发现了33个缺陷。各轮发现的缺陷数如下：</p><img src="https://s2.51cto.com/images/20230925/1695577130900229.png" title="1695577130900229.png" alt="image.png" width="500" height="68"><br><p>这时，小赵终于松了一口气，由于第六轮只剩下33个缺陷，他觉得测试工作应该很快就会结束了。</p><p>系统开始上线试运行。发现诸多问题，银行方反馈有部分业务流程与该银行业务处理规范不一致，另外系统的界面也未考虑前台营业人员的操作习惯，一个简单的业务需要多次点击鼠标；页面的访问和加载速度慢，远远低于同类系统指标，要求项目组重新完善。眼看合同工期即将到期，小赵心急如焚。</p></span></div><div class="exam-item-title"><div class="flex justify-items-center items-center mb-[20px]"><span class="exam-item-sub-title">问题4</span><span>【问答题】</span></div><div><p>【问题4】</p><p>结合案例，把正确的选项填入相应的答题纸方框内。</p><p>项目管理团队应了解的与统计相关的术语包括：</p><p>（1）——保证过程中不出现错误；（2）——保证错误不落到客户手中；（3）——结果的可接受范围：（4）——在统计意义上稳定的过程或过程绩效的普通偏差的边界。</p><p>A.检查&nbsp;&nbsp;&nbsp;B. 公差&nbsp;&nbsp;&nbsp;C.预防&nbsp;&nbsp;&nbsp;D.控制界限</p></div></div><div class="exam-item-content"><div id="vue_editor_1" class="editor"></div></div></div><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div></div></div>
<h1>项目质量管理过程</h1>
<div class="exam-content-card"><div class="exam-item-list-box"><!----><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">1.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span>关于质量审计的描述，不正确的是（ ）。</span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-8"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-6" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span>质量审计用于确定项目活动是否遵循了组织和项目的政策、过程与程序的一种结构化且独立的过程</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-6" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span>质量审计通常由项目外部的团队开展</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-6" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span>质量审计在质量管理计划中事先安排，不可随机进行</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-6" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span>质量审计可确认已批准的变更请求的实施情况</span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none" style="padding-bottom: 0px;"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">2.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span>控制质量过程的数据表现技术中，（ ）可用于监测各种类型的输出变量。</span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-9"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-7" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span>因果图</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-7" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span>控制图</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-7" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span>直方图</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-7" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span>散点图</span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div></div></div>
<h1>规划质量管理</h1>
<div class="exam-content-card"><div class="exam-item-list-box"><!----><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">1.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span>（38）是一种用于可视化组织信息的绘图法。</span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-18"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-6" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span>思维导图</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-6" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span>流程图</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-6" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span>矩阵图</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-6" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span>逻辑数据模型</span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">2.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span><p>根据项目进度基准和成本基准制定质量测量指标，属于（ ）阶段的工作内容。</p></span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-19"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-7" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span> 质量评价 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-7" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span> 质量控制 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-7" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span> 实施质量保证&nbsp; </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-7" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span> 规划质量管理 </span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">3.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span><p>规划质量管理的输入不包含（ ）</p></span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-20"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-8" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span> 质量测量指标 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-8" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span> 项目管理计划 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-8" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span> 需求文件 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-8" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span> 风险登记册 </span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">4.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span><p>（ ）用来显示将一个或多个输入转化成一个或多个输出的过程中，所需步骤顺序和可能分支</p></span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-21"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-9" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span> 流程图 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-9" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span> 逻辑数据模型 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-9" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span> 矩阵图 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-9" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span> 思维导图 </span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">5.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span><p>质量管理过程用到的工具技术中，( )用于规划质量管理过程。</p></span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-22"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-10" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span> 质量审计 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-10" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span> 统计抽样 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-10" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span> 核查表 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-10" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span> 质量成本 </span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">6.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span><p>不属于项目质量测量指标的是( )。</p></span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-23"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-11" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span> 市场占有率 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-11" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span> 准时性 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-11" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span> 可用性 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-11" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span> 缺陷率 </span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">7.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span><p>宏都安集团在业界一直有良好的口碑， "次品可以出现在车间， 但绝对不能出现在柜台”是集团的宣言。 以下哪个是对这个宣言的最好诠释？ （ ）</p></span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-24"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-12" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span> 外部失败成本必须为零 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-12" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span> 内部失败成本必须为零 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-12" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span> 一次把质量做合格. 以便质量检查成本为零 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-12" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span> 必须使用统计抽样的方法来检查质量 </span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">8.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span><p>质量规划管理过程的事业环境因素不包括（ ）。</p></span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-25"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-13" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span> 可能影响项目质量的工作条件或运行条件 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-13" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span> 特定应用领域的相关规则、标准和指南 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-13" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span> 可能影响质量期望的文化观念 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-13" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span> 以往阶段或项目的经验教训 </span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">9.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span>（37）有助于识别对项目成功至关重要的质量测量指标。</span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-26"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-14" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span>流程图</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-14" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span>逻辑数据模型</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-14" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span>矩阵图&nbsp;</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-14" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span>思维导图</span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">10.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span><p>与项目有关的质量成本（COQ）包含以下一种或多种成本：（16）、评估成本、失败成本（内部/外部）。</p></span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-27"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-15" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span> 纠错成本 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-15" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span> 开发成本 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-15" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span> 测试成本 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-15" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span> 预防成本 </span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">11.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span>（ ）是最常用于分析和评估改进机会的两种质量改进工具。</span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-28"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-16" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span>PDCA和全面质量管量</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-16" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span>全面质量管理和六西格玛</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-16" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span>PDCA和六西格玛</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-16" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span>六西格玛和根本原因分析(RCA)</span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">12.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span>下面有关规划质量管理输出的描述，不正确的是：（ ）。</span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-29"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-17" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span>质量管理计划描述了项目管理团队为实现一系列项目质量目标所需的活动和资源</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-17" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span>质量管理计划是正式的，内容可以是非常详细或高度概括的</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-17" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span>质量管理计划内容包括项目采用的质量标准、项目的质量目标质量角色与职责等</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-17" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span>质量测量指标专用于描述项目或产品属性，及控制质量过程将如何验证符合程度</span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none" style="padding-bottom: 0px;"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">13.</span><span class="card-title">[材料型]问答题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><!----><!----><!----><!----><!----><div class="exam-item-content exam-item-material-rich-text"><div class="exam-item-material-text flex justify-items-center"><span><p>试题一（25分）</p><p>【说明】</p><p>某金融机构信息化建设项目共100多个，质量管理部门仅有5名质量工程师。为提升交付质量，质量管理部决定引入外部力量协助开展质量管理工作，组建多层级质量管理体系，并委任部门具有丰富质量管理经验的张工负责此项工作。</p><p>考虑到组织信息化项目的体量，张工通过招标方式引入了第三方QA团队共计20人，负责项目级QA工作，并根据项目重要程度，为每个项目配备QA人员负责项目的质量。质量管理部5名质量工程师则担任组织级QA，对项目级QA进行监督检查，期望以此来保证项目级QA工作的客观性和有效性。</p><p>张工建立了标准的质量检查单，要求各项目QA根据标准的检查单制定项目级的质量保证工作计划及检查单，并按照计划和检查单执行质量管理工作，同时要求组织级QA对项目级QA进行检查。</p><p>新的质量制度执行3个月后，项目经理纷纷向张工反馈：项目具有各方面特殊性，项目质量检查单并不完全适用，有些检查项在项目工作中并不涉及，而上级审计机构及客户要求的部分特定交付成果却不在检查单中，难以起到质量审计作用。同时，组织管理层要求质量管理部出具工作阶段报告，张工发现当前并没有明确的度量指标能够对各项目团队质量情况进行评价，对各项目级QA的工作也无法客观评价。</p><p>组织级QA向张工反馈：项目级QA工作不积极，不主动向组织级QA提交工作报告，由于项目数量较多，难以检查到项目级QA的每个工作细节，组织级QA只能根据经验随机挑选一部分认为重要的环节进行检查，检查结果并不客观。</p><p><br></p></span></div><div class="exam-item-title"><div class="flex justify-items-center items-center mb-[20px]"><span class="exam-item-sub-title">问题1</span><span>【问答题】</span></div><div><p>【问题1】（12分）</p><p>结合案例，请从质量管理和沟通管理角度，指出存在的问题。</p><p>&nbsp;</p><p><br></p></div></div><div class="exam-item-content"><div id="vue_editor_1" class="editor"></div></div></div><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div></div></div>
<h1>管理质量</h1>
<div class="exam-content-card"><div class="exam-item-list-box"><!----><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">1.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span><p>在项目质量管理过程中，识别无效过程和导致质量低劣的原因的是（ ）。</p></span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-24"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-6" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span> 规划质量 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-6" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span> 管理质量 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-6" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span> 检查质量 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-6" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span> 控制质量 </span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">2.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span><p>你正在和质量保证部门人员一起协作， 增强相关方对项目将会达到质量要求的信心。 这一管理过程将会得到以下哪项输出？ （ ）</p></span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-25"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-7" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span> 工作绩效信息 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-7" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span> 质量测量指标 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-7" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span> 质量报告 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-7" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span> 质量审计 </span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">3.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span><p>下列选项中，不属于管理质量过程作用的是（&nbsp; ）。</p></span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-26"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-8" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span> 提高实现质量目标的可能性 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-8" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span> 识别无效过程和导致质量低劣的原因 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-8" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span> 促进质量过程改进 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-8" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span> 使用控制质量过程的数据和结果向干系人展示项目的总体质量状态 </span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">4.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span><p>（ ）把组织的质量政策用于项目，并将质量管理计划转化为可执行的质量活动。&nbsp;</p></span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-27"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-9" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span> 规划质量管理 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-9" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span> 管理质量 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-9" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span> 控制质量 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-9" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span> 产品质量 </span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">5.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span><p>在项目执行过程中，一名团队成员找到项目经理，告诉项目经理根据他的见解，项目将无法满足为之制定的质量标准。项目经理与所有相关各方开会，进行相关分析。项目经理处于质量管理过程的哪个步骤?（ ）</p></span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-28"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-10" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span> 规划质量 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-10" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span> 实施质量保证 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-10" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span> 分析质量 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-10" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span> 实施质量控制 </span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">6.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span><p>某项目经理在项目上受到问题的打击。他想识别问题的根本原因，来确定该把注意力放在哪里。下列哪个工具是项目经理最好的选择?（ ）</p></span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-29"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-11" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span> 亲和图 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-11" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span> 鱼骨图 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-11" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span> 流程图 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-11" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span> 矩阵图 </span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">7.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span><p>在项目过程中，项目经理想对潜在缺陷成因进行分类，展示最应关注的领域，项目经理应该使用下列哪一项?（ ）</p></span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-30"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-12" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span> 亲和图 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-12" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span> 鱼骨图 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-12" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span> 流程图 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-12" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span> 矩阵图 </span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">8.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span><p>关于项目质量审计的叙述中，（ ）是不正确的。</p></span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-31"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-13" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span> 质量审计是对其他质量管理活动的结构化和独立的评审方法 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-13" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span> 质量审计可以内部完成，也可以委托第三方完成 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-13" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span> 质量审计应该是预先计划的，不应该是随机的 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-13" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span> 质量审计用于判断项目活动是否遵从于项目定义的过程 </span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">9.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span><p>质量管理实施阶段的工具与技术不包括（ ）。</p></span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-32"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-14" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span> 储备分析 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-14" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span> 统计抽样 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-14" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span> 过程决策程序图 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-14" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span> 质量审计 </span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">10.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span><p>项目QA列出各项检查内容，核实所要求的一系列步骤是否已经得到执行，该QA采取的质量管理工具为（ ）。</p></span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-33"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-15" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span> 质量控制图 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-15" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span> 乌龟图 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-15" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span> 鱼骨图 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-15" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span> 质量核对单 </span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">11.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span>关于管理质量的描述正确的是（38）。</span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-34"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-16" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span>管理质量包括所有质量保证活动，还与产品设计和过程改进有关</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-16" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span>管理质量过程只需要在项目执行期间开展</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-16" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span>管理质量的作用之一是核实项目可交付成果和工作已经达到主要干系人的质量要求</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-16" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span>管理质量的工作属于质量成本框架中的非一致性工作</span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">12.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span><p>（24）的作用是识别无效过程和导致质量低劣的原因。</p></span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-35"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-17" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span> 规划质量 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-17" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span> 控制质量 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-17" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span> 评估质量 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-17" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span> 管理质量 </span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">13.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span><p>在执行质量管理相关过程时，质量经理对提交的成果进行了审查，将发现的问题记录并给出了纠正措施建议，该质量经理正在执行（ ） 过程。</p></span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-36"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-18" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span> 规划质量管理 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-18" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span> 管理质量 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-18" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span> 控制质量 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-18" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span> 持续改进 </span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">14.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span>关于“管理质量”过程的描述，不正确的是（ ） 。</span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-37"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-19" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span>管理质量是把组织的质量政策用于项目，并将质量管理计划转化为可执行的质量活动的过程</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-19" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span>管理质量是所有人的共同职责，包括项目经理、项目团队、项目发起人、执行组织的管理层</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-19" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span>管理质量包括所有质量保证活动，与产品设计和过程改进无关</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-19" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span>管理质量过程需要在整个项目期间开展</span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">15.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span>常用于分析和评估改进机会的两种质量改进工具是PDCA和（ ） 。</span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-38"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-20" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span>流程图</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-20" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span>六西格玛</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-20" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span>决策树分析</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-20" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span>蒙特卡洛模拟</span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">16.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span><p>（ ） uses the data and results from the（ ） process to reflect the over all quality status of the project to the stakeholders.</p></span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-39"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-21" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span> Control Quality；plan quality management </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-21" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span> Plan Quality Management；manage quality </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-21" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span> manage quality；Control Quality </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-21" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span> Control Quality；manage quality </span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">17.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span>（ ）是最常用于分析和评估改进机会的两种质量改进工具。</span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-40"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-22" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span>PDCA和全面质量管量</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-22" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span>全面质量管理和六西格玛</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-22" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span>PDCA和六西格玛</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-22" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span>六西格玛和根本原因分析(RCA)</span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">18.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span>管理质量因项目不同而有所不同，在敏捷型项目中，整个项目期间的质量管理由（38）执行；但在传统项目中，质量管理通常是（ ）的职责。</span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-41"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-23" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span>所有团队成员&nbsp; 特定团队成员</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-23" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span>特定团队成员&nbsp; 所有团队成员</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-23" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span>管理层 特定团队成员</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-23" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span>特定团队成员 管理层</span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none" style="padding-bottom: 0px;"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">19.</span><span class="card-title">[材料型]问答题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><!----><!----><!----><!----><!----><div class="exam-item-content exam-item-material-rich-text"><div class="exam-item-material-text flex justify-items-center"><span><p>试题一（25分）</p><p>【说明】</p><p>某金融机构信息化建设项目共100多个，质量管理部门仅有5名质量工程师。为提升交付质量，质量管理部决定引入外部力量协助开展质量管理工作，组建多层级质量管理体系，并委任部门具有丰富质量管理经验的张工负责此项工作。</p><p>考虑到组织信息化项目的体量，张工通过招标方式引入了第三方QA团队共计20人，负责项目级QA工作，并根据项目重要程度，为每个项目配备QA人员负责项目的质量。质量管理部5名质量工程师则担任组织级QA，对项目级QA进行监督检查，期望以此来保证项目级QA工作的客观性和有效性。</p><p>张工建立了标准的质量检查单，要求各项目QA根据标准的检查单制定项目级的质量保证工作计划及检查单，并按照计划和检查单执行质量管理工作，同时要求组织级QA对项目级QA进行检查。</p><p>新的质量制度执行3个月后，项目经理纷纷向张工反馈：项目具有各方面特殊性，项目质量检查单并不完全适用，有些检查项在项目工作中并不涉及，而上级审计机构及客户要求的部分特定交付成果却不在检查单中，难以起到质量审计作用。同时，组织管理层要求质量管理部出具工作阶段报告，张工发现当前并没有明确的度量指标能够对各项目团队质量情况进行评价，对各项目级QA的工作也无法客观评价。</p><p>组织级QA向张工反馈：项目级QA工作不积极，不主动向组织级QA提交工作报告，由于项目数量较多，难以检查到项目级QA的每个工作细节，组织级QA只能根据经验随机挑选一部分认为重要的环节进行检查，检查结果并不客观。</p><p><br></p></span></div><div class="exam-item-title"><div class="flex justify-items-center items-center mb-[20px]"><span class="exam-item-sub-title">问题2</span><span>【问答题】</span></div><div><p>【问题2】（ 4分）&nbsp;</p><p>项目质量管理包括（1）、（2）、（3） 三个主要过程。依据质量数据采集、数据分析和数据表现出具质量报告属于（4） 过程的工作。</p><p><br></p></div></div><div class="exam-item-content"><div id="vue_editor_1" class="editor"></div></div></div><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div></div></div>
<h1>控制质量</h1>
<div class="exam-content-card"><div class="exam-item-list-box"><!----><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">1.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span><p>关于控制质量的描述不正确的是（ ）</p></span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-16"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-6" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span> 控制质量的目的是在用户验收和最终交付之前，测量产品或服务的完整性、合规性和适用性 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-6" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span> 控制质量时，控制图可用于确定一个过程是否稳定 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-6" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span> 在瀑布或预测项目中，控制质量活动通常由特定团队成员在整个项目生命周期中持续执行 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-6" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span> 质量检查既可以针对单个活动的成果，也可以针对项目的最终产品。 </span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">2.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span>（37）过程的作用之一是确定项目输出是否达到预期目的，这些输出需要满足所有适用标准、要求、法规和规范。</span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-17"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-7" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span>规划质量</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-7" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span>管理质量</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-7" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span>检查质量&nbsp;</span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-7" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span>控制质量</span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">3.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span><p>在项目执行期间，团队成员通知项目经理，一个工作包未达到质量标准。为了分析这种情况，项目经理希望与项目各方开会。项目经理是在哪个质量管理过程?（ ）</p></span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-18"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-8" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span> 质量审计 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-8" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span> 规划质量管理 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-8" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span> 管理质量 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-8" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span> 控制质量 </span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">4.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span><p>（ ）不能用于进行根本原因分析。</p></span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-19"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-9" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span> 力场分析 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-9" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span> 因果图 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-9" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span> 头脑风暴法 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-9" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span> 鱼骨图 </span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">5.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span><p>六西格玛意为“六倍标准差”，在质量上表示DPMO（100 万个机会中出现缺陷的机会）少于（ ）&nbsp;</p></span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-20"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-10" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span> 3 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-10" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span> 4 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-10" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span> 5 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-10" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span> 6 </span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">6.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span><p>关于控制质量的描述，不正确的是（ ）</p></span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-21"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-11" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span> 控制质量的目的是在用户验收和最终交付之前，测量产品或服务的完整性、合规性和适用性 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-11" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span> 控制质量时，控制图可用于确定一个过程是否稳定 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-11" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span> 在瀑布或预测型项目中，控制质量活动通常由特定团队成员在整个项目生命周期中持续执行 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-11" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span> 质量检查既可以针对单个活动的成果，也可以针对项目的最终产品 </span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">7.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span><p>（ ）是指从目标总体中选取部分样本用于检查。样本用于测量控制和确认质量。抽样的频率和规模应在规划质量管理过程中确定。&nbsp;</p></span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-22"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-12" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span> 核对单 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-12" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span> 核查表 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-12" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span> 统计抽样 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-12" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span> 问卷调查 </span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">8.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span><p>以下（ ）不属于控制质量的输入</p></span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-23"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-13" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span> 工作绩效数据 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-13" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span> 批准的变更请求 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-13" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span> 事业环境因素 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-13" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span> 项目章程 </span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">9.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span><p>某项目组的测试团队对项目的功能及性能进行全面测试,来保证项目的可交付成果及工作满足主要千系人的既定需求。项目组所采用的质量管理方式是（ ）</p></span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-24"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-14" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span> 规划质量 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-14" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span> 质量控制 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-14" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span> 实施质量保证 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-14" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span> 质量改进 </span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">10.</span><span class="card-title">单选题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><div class="exam-item-content exam-item-single-choice"><div class="exam-item-title flex justify-items-center"><span><p>以下关于软件质量控制的叙述中，正确的是（ ）</p></span></div><div class="exam-item-content"><div class="el-radio-group" role="radiogroup" aria-label="radio-group" id="el-id-1024-25"><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-15" type="radio" value="A" tabindex="0"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>A.</span><span> 质量控制是监督并记录开发活动结果，以便评估绩效 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-15" type="radio" value="B"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>B.</span><span> 确认项目的可交付成果及工作满足主要干系人的既定要求是软件质量控制的主要作用之一 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-15" type="radio" value="C"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>C.</span><span> 质量管理计划是质量控制的输出，项目管理计划中不包括质量管理计划 </span></span></label><label class="el-radio is-bordered el-radio--large"><span class="el-radio__input"><input class="el-radio__original" name="el-id-1024-15" type="radio" value="D"><span class="el-radio__inner"></span></span><span class="el-radio__label"><span>D.</span><span> 核实的可交付成果是质量控制的输出。同时也是确认范围过程的一项输出 </span></span></label></div></div></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div><div class="exam-item-card select-none" style="padding-bottom: 0px;"><div class="exam-item-card-inner"><div class="card-header flex items-center"><span class="serial-number">11.</span><span class="card-title">问答题</span><!----><!----><div class="card-header-operation flex"><!----><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_error_recovery-B6yxNaZG.webp" alt="">纠错 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_flag-DUydC8wn.png" alt="">标记 </span></button></div><div class="card-operation-item"><button aria-disabled="false" type="button" class="el-button is-link"><!--v-if--><span class=""><img src="https://s5-edu.51cto.com/edu/exam-lib-fe/assets/imgs/icon_like_light-D5UASCPQ.png" alt="">收藏 </span></button></div></div></div><div class="card-body"><!----><!----><!----><!----><!----><div class="exam-item-content exam-item-material-rich-text"><div class="exam-item-material-text flex justify-items-center"><span><p>试题一：</p><p>阅读下列说明，回答问题1至问题4，将解答填入答题纸的对应栏内。</p><p>【说明】</p><p>某公司承接了某银行业务系统的软件开发项目，质量要求非常高，为确保项目顺利完成，项目经理小赵和项目组成员制订了范围管理计划，并参照公司其他项目制订了项目的质量管理计划，为了确保质量达标，他预留了大量时间，以便开展充分的测试工作。</p><p>小赵安排项目组的小李和小张与银行方接口人对接，发现该项目与大部分银行的项目需求类似，项目组参照之前完成的类似项目编写了《需求规格说明书》，随后项目经理小赵召集部分骨干人员对项目进行WBS分解。分解完成后，项目组进入了紧张的开发工作，历经三个月，开发工作完成。第一轮测试，发现了70个缺陷。项目组对发现的缺陷进行了修改，又重新提交了测试。第二轮又发现了100多个缺陷，就这样反复修改和测试，直到第六轮，发现了33个缺陷。各轮发现的缺陷数如下：</p><img src="https://s2.51cto.com/images/20230925/1695577130900229.png" title="1695577130900229.png" alt="image.png" width="500" height="68"><br><p>这时，小赵终于松了一口气，由于第六轮只剩下33个缺陷，他觉得测试工作应该很快就会结束了。</p><p>系统开始上线试运行。发现诸多问题，银行方反馈有部分业务流程与该银行业务处理规范不一致，另外系统的界面也未考虑前台营业人员的操作习惯，一个简单的业务需要多次点击鼠标；页面的访问和加载速度慢，远远低于同类系统指标，要求项目组重新完善。眼看合同工期即将到期，小赵心急如焚。</p></span></div><div class="exam-item-title"><div class="flex justify-items-center items-center mb-[20px]"><span class="exam-item-sub-title">问题2</span><span>【问答题】</span></div><div><p>【问题2】</p><p>请问“小赵觉得测试工作很快就会结束了”结论是否正确，并分析原因。</p></div></div><div class="exam-item-content"><div id="vue_editor_1" class="editor"></div></div></div><!----><!----><!----><!----><!----><!----><div class="water-mark"></div></div></div></div></div></div>